Welcome to The Health Shop

Terms & Conditions


The terms and conditions outlined below apply to the use ofthis website. In accessing The Health Shop website, using or browsing this website and/or purchasing goods and/or services from this website agree to be bound by these terms and conditions.

Amendments to Terms & Conditions

The Health Shop reserves the right to review and amend these terms and conditions and our disclaimer from time to time. Amendments will be effective immediately and The Health Shop has no obligation to notify you of such amendments. Your use of this website will represent an agreement by you to be bound by the terms and conditions as amended.

Online Orders

Account Details

You must ensure your account details are kept up to date. Any changes to your details must be updated through our website or you can contact our customer service team to update any personal details. Any error in delivery or through transactions occurring due to incorrect details supplied will not be our responsibility.

The Health Shop considers registration information private, the safekeeping of your username and password are your responsibility. We are not liable for any unauthorised use of your username and password.


Not all the products reflected on this website are available in our store at all times. If you are after a certain product please contact the store to find out if the product you are looking for is available.

We work hard to keep all website imagery current, however, there may be occasions where the picture of the goods on the The Health Shop online store is different from the goods that are supplied.


We take care packing our bulk products carefully, however, some products may have been packed in a facility that contains allergens or traces of allergens, and products that may behave as allergens to some people.

We do our best to work with suppliers to ensure proper segregation procedures are in place to prevent accidental cross contamination-however this is out of our control.

No nutritional or allergen information on our website should be considered a guarantee, rather they are our best efforts to provide as much information around products as possible to our customers.

Medical Advice

Any medical advice on the website is not intended to replace the advice of your health care professional. Always speak to your doctor before making medical related decisions or changes to your diet.

The Health Shop cannot warrant the accuracy of this information on its website. We strongly advise you do your own research on products you are purchasing and consuming. We strive to ensure information is correct and up to date however, we take no responsibility for inaccurate information provided.

Payment for Goods & Services

Payments for online orders will be processed only after all available goods have been picked. This ensures that you will only be charged for what you receive. Ownership and title in the goods does not pass to you until we have received payment in full.

Credit card information is transmitted to The Health Shop from an encrypted server and details are deleted after use.

We will only accept credit card payment of orders placed through this website.

You will be liable for all orders placed using your credit card details and agree to indemnify Sharon Wickham Ltd Trading As The Health Shop against any losses, claims or damages arising from the use or misuse of your credit card details by any other person.

Prices are inclusive of goods and services tax, duties and other charges imposed or levied in New Zealand in connection with the supply of goods.

Prices are exclusive of relevant postage and packaging charges.

We reserve our right to increase or decrease our prices and adjust required minimum purchase amounts without prior notice at any time.

Changes to your order

Should you wish to change or cancel an order please contact us immediately and we will try to rectify or cancel the order if possible.

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